Terms of service

Linen Shelf is a brand owned and operated by Shree International, regd. address: A 194 & 195, Sector 63, Noida 201301 having its principal place of business in India.

By accessing or using our website, placing an order, or purchasing from us, you agree to be bound by the terms and conditions set out below. Please read these Terms of Service carefully before using our website.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction and are legally capable of entering into a binding contract.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or regulations. Any misuse of the website, including attempts to interfere with its functionality or security, may result in restricted access or legal action.

3. Product Information & Availability

We make every effort to display product details, descriptions, images, and pricing as accurately as possible. However:

Product colours and textures may vary slightly due to screen settings
All products are subject to availability
We reserve the right to discontinue or modify products at any time without prior notice

4. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Payments are processed securely through authorised payment gateways. We do not store any credit card, debit card, net banking, wallet, or UPI details on our servers.

For Cash on Delivery (COD) orders, additional verification may be required before dispatch.

We reserve the right to cancel orders in cases of suspected fraud, incorrect pricing, or payment issues.

5. Shipping & Delivery

Shipping timelines provided at checkout are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or logistical disruptions.

Once an order is dispatched, risk of loss passes to the customer upon delivery. We are not responsible for delays caused by third-party logistics partners.

6. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed by our Returns & Refund Policy, which forms an integral part of these Terms of Service. By placing an order, you agree to the conditions outlined in that policy.

7. Product Use & Care

Our intent is to offer high-quality products and a refined shopping experience. All products sold by us are delivered as described and in accordance with the information provided at the time of purchase. If you believe we have fallen short in any way, we encourage you to contact us so we may review the matter and assist appropriately.

Each product is handled and packaged with the utmost care prior to dispatch. Customers are expected to follow the recommended usage and care instructions provided with the product. While we are happy to offer guidance on product care, we cannot be held responsible for any damage, wear, or deterioration resulting from incorrect handling, misuse, or failure to follow care instructions.

8. Intellectual Property

All content on this website, including but not limited to text, images, designs, graphics, logos, and product names, is the intellectual property of Linen Shelf and/or Shree International.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Linen Shelf and Shree International shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the value of the product purchased by the customer.

10. Indemnification

You agree to indemnify and hold harmless Linen Shelf and Shree International from any claims, damages, liabilities, or expenses arising from your misuse of the website or violation of these Terms of Service.

11. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or logistical disruptions.

12. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Noida.