Frequently asked questions

What makes Linen Shelf products different?

We combine over four decades of manufacturing expertise with a focus on thoughtful design and responsible sourcing. Every product is developed in-house and crafted to meet the standards of global luxury retailers.

What materials do you use?

We primarily use high-quality cotton and linen, chosen for breathability, durability, and comfort. Fabric selection is guided by both performance and feel.

Are your products suitable for all seasons?

Yes. Our fabrics are designed to be breathable in summer and comfortable in cooler conditions, making them suitable for year-round use.

Depending on whether you're a cold sleeper or hot sleeper, it might better to read more about our fill guide.

Do your products get softer over time?

Yes. Natural fibers like cotton and linen tend to soften with each wash while maintaining their structure.

How should I wash my bedding?

Machine wash in cold or lukewarm water with mild detergent. Avoid harsh chemicals and tumble dry on low or air dry for best results.

Read our product care guide for exact care instructions of your product.

Will the color fade after washing?

Our products are designed to retain color with proper care. Minor fading over time is natural with all dyed fabrics.

Will the fabric shrink after washing?

Minimal shrinkage may occur with natural fabrics, but our products are pre-treated to reduce this as much as possible.

Do you offer free shipping?

Yes, we offer complimentary shipping across India.

How long will my order take to arrive?

Orders are typically delivered within 5–7 business days, depending on your location.

Can I track my order?

Yes, you will receive a tracking link once your order is shipped.

What is your return policy?

We offer hassle-free returns within 14 days of delivery, provided the product is unused and in original condition.

How do I initiate a return or exchange?

Simply contact our support team with your order details, and we’ll guide you through the process.

Where are your products made?

All our products are manufactured at our own facilities in India, ensuring full control over quality and craftsmanship.

Are you associated with global brands?

Yes, we have extensive experience manufacturing for leading international home brands.

Do you follow sustainable practices?

We are committed to responsible manufacturing, focusing on efficient processes and mindful manufacturing.

Can I speak to someone before buying?

Yes, our team is available to assist you with product selection and queries.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Do you offer customization?

Absolutely. We create custom linen solutions for weddings, events, and corporate gifts. Contact our team to discuss bulk orders and personalized options tailored to your needs.

Do you offer Cash on Delivery (COD)?

Yes, COD is available on select orders.